Thai airways Customer care

Thai airways Customer care contact number:

Phone: (66-2) 288-7000

Thai airways Email address:

Twitter Customer support: @Thai airwayssupport

Thai airways Customer care Website:

Thai airways on Social Media:







Thai airways Offices:

Select the airline office from below table to view its contact details

About Thai airways:

Thai Airways International Public Company Limited, trading as THAI (SET: THAI, is the flag carrier airline of Thailand. Formed in 1988, the airline has its corporate headquarters in Vibhavadi Rangsit Road, Chatuchak District, Bangkok, and primarily operates out of Suvarnabhumi Airport. THAI is a founding member of the Star Alliance. The airline is the largest shareholder of the low-cost carrier Nok Air with a 39 percent stake, and it launched a regional carrier under the name Thai Smile in the middle of 2012 using new Airbus A320 aircraft.

Commenced operations: 1 May 1960; 57 years ago
(merged with Thai Airways Company on 1 April 1988)

Slogan: Smooth as Silk / I Fly THAI


Thai airways Crew:

Thai airways Plane & Livery:

3 thoughts on “Thai airways Customer care

  1. Dear Madam, Dear Sir,
    We are staff of French Embassy in Beijing. We travelled (parents + 3 kids= 5pax) using thai airways from Beijing to Bangkok round trip
    departure 22 december TG 615
    return 04 january TG 674.
    (reference PEK82427 or WS15656)

    On return trip, 2 of our 5 luggages were severly damaged. It was recently purchased in Paris branded luggages. it’s not acceptable that in a single route from Bangkok to Beijing 2 of our luggages are damaged. We are frequent traveler with Thai airways. We kindly request repair or reimbursment of our luggages. We cannot take in charge those damage.

    Trusting in your good understanding
    Gilles delavictoire (ETKT 217208309296301)

  2. Dear sir,

    We availed the services of Thai Airways from India to Indonesia via Bangkok on 25 Mar 2019 by flights TG 36 and TG 431. Booking reference is K2NEMV.

    The flight was extremely comfortable, however, since we are vegetarians, we could not enjoy the hospitality of the Thai Airways cuisine.

    We are flying back from Bali to Delhi via Bangkok on 02 Apr 19 by flights TG 432 and TG 331.

    May we kindly request you to provide us the vegetarian meals on these flights. The meals should not have any eggs, meat or fish. Booking reference is K2NEMV.

    We shall be grateful to you.

    Kindly do the needful.

    Warm regards.

    Shailendra Sharma
    Preeti Sharma
    Akshaj Raaj Sharma

  3. Dear Customer Service, I would like to check my booking on June, so will your airlines send an email to ask for the personal details & flight details? and said that they need to update the customer details? because recently we received an email to request for it. please confirm

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