Japan Airlines Customer Care

Japan Airlines Customer Care / customer support contact phone number:

Customer care phone number: 0570-025-121

Japan Airlines Email address:

Twitter Customer support: @Japan Airlinessupport

Japan Airlines Customer Care Website:

Japan Airlines on Social Media:

Facebook: https://www.facebook.com/JapanAirlinesWorldwide/

Twitter: https://twitter.com/JALFlightInfo_e

YouTube: https://www.youtube.com/c/japanairlinesworld

Instagram: https://www.instagram.com/japanairlines_jal/



Japan Airlines Offices:

Select the airline office from below table to view its contact details

Tokyo – Kanto
Okinawa – Miyako
Ishigaki – Tonoshiro Ishigaki City
Us & Canada – Us & Canada
Argentina – Buenos Aires 
Brazil – Sao Paulo 
Mexico – Mexico City
Europe / Africa – Austria
Europe / Africa – Belgium 
Europe / Africa – Denmark 
Europe / Africa – 
Europe / Africa – Finland 
Europe / Africa – France
Europe / Africa – Germany
Ireland – Dublin
Ireland – Italy 
Ireland – Norway
Ireland – Portugal 
Ireland – Russia
Ireland – Spain
Ireland – Sweden 
Ireland – Switzerland 
Ireland – The Netherlands
United Kingdom (uk) – 
Egypt – Cairo
China – 
Hong Kong – 
Hong Kong – Beijing
Hong Kong – Dalian 
Hong Kong – Guangzhou 
Hong Kong – Shanghai 
Hong Kong – Tianjin 
Oceania – Australia
Australia – Sydney
New Zealand – 
U.s.a. & Canada – Hawaii
Asia/ Middle East – Bangladesh
Bangladesh – Dhaka 
Cambodia – 
India – 
India – New Delhi 
India – Chandigarh
India – Chennai
India – Jalandhar
India – Kolkata
India – Mumbai
Indonesia – Jakarta
Korea – Seoul
Korea – Busan
Laos – 
Malaysia – 
Malaysia – Kuala Lumpur
Myanmar – 
Myanmar – Yangon
Pakistan – Karachi
Philippines – 
Philippines – Manila
Singapore – 
Taiwan – 
Taiwan – Kaohsiung
Taiwan – Taipei
Thailand – 
Vietnam – 
Vietnam – Hanoi
Vietnam – Ho Chi Minh City
Jordan – Amman
U.a.e – Dubai
USA – Guam

About Japan Airlines:

Japan Airlines Co., Ltd. Nihon K?k? Kabushiki-gaisha, TYO: 9201, OTC Pink: JAPSY), is the flag carrier airline of Japan and the second largest in the country behind All Nippon Airways. It is headquartered in Shinagawa, Tokyo, Japan; and its main hubs are Tokyo’s Narita International Airport and Tokyo International Airport (Haneda Airport), as well as Osaka’s Kansai International Airport and Osaka International Airport. JAL group companies include Japan Airlines, J-Air, JAL Express, Japan Air Commuter, Japan Transocean Air and Ryukyu Air Commuter for domestic feeder services; and JAL Cargo for cargo and mail services.

Commenced operations: 25 October 1951

Slogan: Fly into tomorrow.
Dream Skyward.


Japan Airlines Crew:

Japan Airlines Plane & Livery:

2 thoughts on “Japan Airlines Customer Care

  1. Selamat malam
    Saya booking JAL Jakarta -narita di tgl 3April2020. Return 15April2020
    Dengan ada nya kasus virus covid 19. Saya merasa kuatir. Apalagi saya traveled dgn 2 orang tua dan 2 anak. Saya berencana akan membatalkan perjalanan saya.
    Bisakah saya refund ticket saya
    Saya booking lewat traveloka

    Terima kasih

  2. To Whom It May Concern,

    My name is Captain Prasert Ammartek, US Army. My family and I bough the Japan Airlines ticket through Cheapflightstreak.com and due to the pandemic outbreak and I was ordered to deploy overseas April 2021 until now

    I contacted Cheapflightstreak’s Customer service mentioned that we have to travel within March 2022 according to Japan Airlines guideline.

    I am still deploying overseas and my children are still in school and we were unable to travel within March 2022.

    We would like to postpone our trip to June 25, 2022 to BKK, Thailand and return to US on July 24, 2022.

    If the company need to prove my order Title 10 Deployment, I am willing to provide the documents as well

    Cheapflightstreak.com has no options for us at all and still confirm that we have to travel by March 2022. Cheapflightstreak Agent told us to contact Japan Airlines and ask for extension to June 25 with email and authorization from Japan Airlines. We contacted Japan Airlines saying that since we bought the ticket through third Party so they have no authority to do anything. They told us to deal with Cheapflightstreak.com directly.

    We get stuck as time

    Please be advised.

    Best Regards,

    Captain Prasert Ammartek
    1493rd Med Det (COSC)
    US Army
    Email: prasert.ammartek.mil@mail.mil
    Cell: 919-414-5522

    Utsanee Putirungroj
    Airada Ammartek
    Anyada Ammartek

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